Introduction
To update your MX records with this Domain Name System (DNS) provider, first understand MX records.
Steps
- Log in to your account at https://customers.site5.com/clientarea.php.
- Go to your DNS records (Note: You must have a Site5 hosting package to manage DNS records. From the My Account dashboard, click the Services tab and select My Services. In the My Products & Services table, click your hosting package. Scroll to the bottom of the Product Details page and click Login to cPanel. Under Domains, click Zone Editor and click Manage.)
- First, delete the current MX records that send mail to your old email provider. After that you'll add new MX records for @Emailforward.mx.
- To direct your email to your @Emailforward.mx account, you have to add new MX records to your domain. These are the records that you need to add: mx1.emailforwardmx.com with Priority 10 and mx2.emailforwardmx.com. with Priority 20
- Click save.
Be aware it may take as long as 72 hours before DNS changes are propagated, depending on the time to live (TTL) that was configured for your records. Until records have been updated worldwide, you will still receive traffic to your old server.Troubleshooting
Follow the steps within Troubleshoot MX records to fix your DNS setup.
